What Makes Us Different
What Makes Miller-Jones - Different (Better!)
By: Hamilton Jones , President
Family Owned and Operated
We are one of the few remaining family funeral homes and mortuaries serving our community. This leads us to believe the most valuable thing we own cannot be seen or touched - it is the goodwill of people we have served and their recommendation of us to family and friends. When you select Miller - Jones, you will be cared for by people who are professional, compassionate, and knowledgeable. We offer continuing services in the months ahead.
Our staff is specially selected and trained to facilitate services that reflect your needs. Our goal is to listen, suggest, organize, and carry out ceremonies that will be comforting and full of meaning.
Price And Value
We understand that we get only one chance to perform our work sensitively and correctly, and for over 35 years we have voluntarily adhered to high standards. There are other funeral homes who proclaim that they are cheap but cut corners with staff, facilities, and procedures. We attract and retain the best staff possible - our people provide consistently outstanding care to those we serve. Our facilities are new or recently renovated and easily the best in the metro area. Every family we serve receives a follow-up survey and we are proud of our 99% retention and approval rate. These responses confirm the importance of giving people quality and value for what they spend.
Before And After The Funeral
We provide free assistance with pre-planning. You also have the option of locking in today's prices and funding your plan or simply placing your wishes on file and allowing the costs to be paid at the time of need. Furthermore, we are the area's only firm to offer full-time bereavement support. At the funeral arrangements we provide a customized package of helpful materials on the grief process. Our Bereavement Support Coordinator provides assistance to people in need as well as information about support groups, books, videos, and other materials designed to assist children, adolescents, and adults. There are no charges for any of these services.
We encourage people to visit our facilities at any time, meet our staff and compare our prices. We are members of:
CMAC Cemetery Mortuary Association of California
International Cemetery Cremation and Funeral Association
Cremation Association of North America
We meet the federal standards and are proud to provide services to members of all branches of the military, and are most frequently the choice when death is in the line-of-duty.
We emphasize personal service, where in most cases you will have the same person for your at-need arrangement following through with your service. We comfortably carry out services for all religious denominations and cultural beliefs. Miller-Jones is uniquely qualified to serve your family!
Key items to remember -
We offer the widest range of options - we are not the least expensive, nor the most expensive
We represent the ideal combination of price and quality
We help memorialize your loved one with personalized online tributes
We welcome your inspection of our own crematory, operated by carefully trained staff, utilizing up-to-date technology for every cremation
Learn more about our funeral pre planning services or contact us to talk. Our knowledgeable staff are always here to help!
Our Guarantee To You
Our fair prices represent the greatest value in the area. Our staff is kind, considerate and knowledgeable. Our facilities are modern and immaculate. If you are dissatisfied with any aspect of our service, we will reduce or eliminate our ceremony charge.